Event Highlights
Health Canada reports of a recall involving Shermag Chanderic Michelle Convertible Fixed Rail Crib. The crib's wooden slats can splinter or crack which can pose a laceration hazard to infants and toddlers. In addition, the crib's wooden slats can break which can pose a strangulation, entrapment and fall hazard to infants and toddlers.
See HSW Product Details tab for specifics on the affected items.
Health Canada is aware of one complaint related to the Shermag Chanderic Michelle Convertible Collection cribs.
Effected cribs were sold exclusively at Toys 'R US Canada nationwide from December 2009 to April 2011.
Corrective Action:Consumers should immediately contact Shermag Inc. for a free product replacement. Consumers should also stop using this crib, if they notice any problems with the crib such as splintering or cracking of the wooden slats and find an alternative safe sleeping environment for their baby.
For more information, consumers may contact Shermag Inc. at 1-800-567-3419, from Monday to Friday between 9AM and 5PM ET.
See HSW Product Details tab for specifics on the affected items.Health Canada is aware of one complaint related to the Shermag Chanderic Michelle Convertible Collection cribs.
Effected cribs were sold exclusively at Toys 'R US Canada nationwide from December 2009 to April 2011.
Corrective Action:Consumers should immediately contact Shermag Inc. for a free product replacement. Consumers should also stop using this crib, if they notice any problems with the crib such as splintering or cracking of the wooden slats and find an alternative safe sleeping environment for their baby.
For more information, consumers may contact Shermag Inc. at 1-800-567-3419, from Monday to Friday between 9AM and 5PM ET.
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ReplyDeletewhen the replace the crib do they send u the new one first???
ReplyDeleteThis company does not care about our children, everytime i call to ask what is being done about my recalled crib i get a run around about waiting 2 weeks to hear from Health Canada. I am sick of it and want something done for my child!
ReplyDeleteDid you try Toys R Us? They may do something.... sorry to hear about all your troubles - must be so frustrating! Let us know how it turns out!
ReplyDeleteThey send people to drop off the new crib and at the same time take the old one. I got mine 2 days ago but the crib they left me was damaged and still trying to get them to fix the problem.
ReplyDeleteShermag has not even responded to my 3 phone calls or 3 emails. I've tried to get a response once a week. I cannot believe the poor service. If I don't get a response soon I thinki will contact the bbb
ReplyDelete